Features

All the features your food delivery business needs

Advanced filter

The search filter enables the eater to pick the restaurant using price range, dietary, and delivery type filters.

Current order

The eater can track their current order, including the driver's real-time position, projected delivery time, and other details.

Multiple payment methods

Multiple payment options are given to eaters to pay for their orders. It includes cash, credit/debit cards, and a wallet option.

Multi-language support

With the multiple languages available on the platform, the eater can choose their preferred one - with RTL support included.

Saved locations

Regarding mitigating the hassle of typing addresses each time, saved location helps save the home and work addresses.

Promo code

Admin can avail of the promo code, which then reflects on the eater app - it gives the eater access to the special offers.

Ratings

The eater can rate the delivery partner and the restaurant. With five emoji displayed, the eater can express their satisfaction through the emoji.

Tips

The eater can tip the delivery partner if they want to appreciate their work. Else, they can skip the process.

Takeaway

The “Takeaway” feature allows the eaters to pick the food from restaurants by themselves instead of getting it delivered to their place.

Prompt notification

Eaters will receive a prompt notification on the real-time progress of the order they made. This helps them to know the order status and ETA.

Multiple bookings

With multiple booking options, the eater can book multiple orders from different restaurants.

Delivery options

The eater app comes with three delivery options: ‘Meet at door’, ‘Leave at door’, and ‘Pick up outside.’ Eaters can choose any of these while ordering.

Order notes

Eaters can give specific instructions to the delivery partners or restaurants about their orders. These order notes are limited to 250 characters.

Add-ons

While placing the order, the eaters can add any extra add-ons as they wish. This feature enhances the order experience.

Availability

In the delivery partner app, at the top right corner, the toggle button is placed to switch the availability to online or offline.

Payout method

Adding a payout account helps delivery partners to receive their earnings in their bank accounts.

Earnings

The delivery partner can check their weekly and overall earnings in the earnings area, which goes into greater detail about the earnings.

Order management

Under order management, the delivery partner can witness their current and previous order - it presents the complete information of the orders.

Vehicle details

In the vehicle detail section, a delivery partner can view their vehicle details like name, number, and type of vehicle.

Documents

The documents section entails the vehicle and license document, where the delivery partner can submit their own before getting started.

Multi-language

Under the profile section, delivery partners can choose their preferred language to access the platform from that language.

Ratings

After the fulfillment of the delivery, delivery partners can rate the eater based on the overall experience with the eater.

Profile management

This section allows the delivery partner to set the profile photo, and edit their details like first name, last name, and password.

Navigation

The navigation feature assists delivery partners by directing them to both the restaurant's location and the eater's address.

Dashboard

Restaurant dashboards show the number of orders and earnings over a day, week, and month, and a line graph represents an order history.

Payout method

The restaurant can add multiple payout accounts and they need to choose one as default to receive their earnings from the admin.

Restaurant availability

Using the toggle button, the restaurant can change its availability status to either active or inactive, which has an effect on the eater app.

Order management

Managing orders becomes simple - the restaurant can manage their order detail and perform actions such as accepting or declining the order.

Operating hours

It enables the restaurant owner to set their operating days and hours, in other words, when they need to be available on the platform.

Preparation time

The restaurant owner can edit their estimated preparation time for the day and hours - they can even set this for each day.

Multiple languages

Next to the toggle button, the restaurant can switch to their preferred languages. The platform comes in English, Spanish, French, and many others.

Transaction management

The transaction management section entails completed and future transactions, along with the eater & delivery partner name, order details, and more.

Modifier groups

Restaurant owners can create modifier groups with a set of add-ons for their food items. They can create this for any specific food item.

Print-Receipt

Restaurant owners can print the receipts of the current and the completed order as a physical copy for accounting purposes.

RTL support

RTL support in restaurant panels helps restaurant owners to access the platform in the Arabic language.

Manage cuisine

The feature 'Manage Cuisine' is available to add a list of new food categories. They can change the status for this, edit, delete, and do a lot more here.

Manage eaters

The admin can manage the information of the eater and can permit, ban, edit, and delete them from the platform.

Manage restaurant

Admin can manage the complete details of the restaurant. Moreover, they can approve, edit, delete, view, and edit the document.

Manage delivery partner

Admin gets access to the personal information of the delivery partner. As usual, the admin can approve, ban, edit, and delete them from the platform.

Manage service fee

The admin can manage the service fee; among two methods which include a flat fee or distance-based fee, they can choose anyone to charge the users that way.

Manage payment gateway

The admin can change the status of the payment gateway, Stripe, and payment options like cash and wallet to activate/inactive.

Manage promo code

It allows the admin to give the eater access to the discounts. The admin can add, edit, delete, and change the promo code status.

Manage notification

Under manage notification, the admin can send notifications to delivery partners, eaters, or both simultaneously.

Auto payout

The auto Payout feature in the admin panel automates the payout process for the restaurants and delivery partners. The admin can hold or uphold this process.

Manage sub-admins

Admin can add sub-admins along with the roles for them to help or manage the activities on the platform.

Admin earnings report

The dashboard shows the admin earnings for each order along with the complete booking details.